At Mullen our success is founded in, and ultimately sustained by our commitment to a basic set of values and by following proven business principles, cornerstones of the Mullen brand.

Operational Excellence
Providing customers with high quality customer service is the key to any successful organization. Mullen strives to achieve a superior level of customer service by focusing on the goal of attaining "excellence in everything we do". Mullen subscribes to the principles of Total Quality Management. This program encourages each employee to strive for quality in every aspect of our business.

Integrity
Integrity is a cornerstone of long-term success. It serves as the foundation of our value system. Simply put: "if we say it - we do it".

People Focus
People are the key to achieving our goal of operational excellence. By investing in their future, we create an environment where sustainable success is possible. At Mullen we believe "companies do not provide customer service - people do".

Safety
Our commitment to safety is focused on two areas; providing a safe and healthy work environment for our people and striving to be a responsible user of the public highway system.

Technology
Investing wisely in leading-edge technologies ensures that our people can be productive and our businesses can maintain a cost advantage over our competitors.

Leadership
We expect the companies we invest in to be industry leaders. This is accomplished by challenging our people to enhance their leadership skills and overall abilities through continuous training.